Terms of service

Last Updated: May 22, 2026

Welcome to California Willow. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We strive to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, colors, or other content are completely accurate or error-free.

We reserve the right to:

Modify or discontinue products at any time

Limit quantities of any product or service

Change pricing without prior notice

3. Orders & Billing

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

Refuse or cancel any order

Limit or prohibit orders that appear fraudulent or unauthorized

Contact you for additional verification before accepting an order

If your order is canceled after payment, a full refund will be issued.

4. Shipping & Delivery

Shipping times are estimates only and may vary depending on location, carrier delays, customs processing, or other external factors.

California Willow is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Refunds

Please review our Return & Refund Policy for detailed information regarding returns, refunds, and exchanges.

6. Intellectual Property

All content on this website, including logos, images, graphics, text, and product designs, is the property of California Willow and may not be copied, reproduced, or used without written permission.

7. Prohibited Uses

You may not use our website or services:

For unlawful purposes

To violate any laws or regulations

To transmit malicious code or spam

To infringe upon intellectual property rights

To engage in fraudulent or abusive activity

Violation of these terms may result in termination of access to our services.

8. Limitation of Liability

California Willow shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise stated by law.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting on this page.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

California Willow

Email: support@californiawillow.com